Frequently Asked Questions

1. Why can't I view the example more than once?

There are two reasons why you can't view the example multiple times.

• Convenience - If someone already went through the steps necessary to discover your email address, they should be able to get it immediately if they accidentally close the window.
• Security - The fewer attempts people have to analyze sample "unmask" questions, the more difficult it will be for them to defeat the system. This is just one of the many, many ways we use to protect your data.
2. How accessible will the email link be?

MailMask.net has done lots of testing to make sure the service can be used by people with accessibility issues. The default link code supports javascript popups for users that have javascript enbaled. For users who don't, a non-javascript version is provided. For users who are unable to view the image, we provide a text-based authentication process. The text pages have been validated XHTML 1.0 Strict. They have also been tested using JAWS Screen Reader. The site has been tested without javascript, on handheld devices, and by visually impaired users.

3. Will this always be free?

Yes.

4. Why should I trust you with my email address?

If you don't trust MailMask.net, run a simple test - create a new email account at a free provider, and sign up at MailMask.net. We can guarantee you won't receive any spam at that address, because we never send spam to the email addresses in our database. We will never sell our database to spammers, or give it out - the MailMask.net creators are in the database too. In the end, clearly only sign up if you're comfortable with it. At the very least, the system is better than nothing. It will greatly complicate the lives of any harvester bot author who is trying to find e-mail addresses.